Ridgeline Fence and Deck
WARRANTY INFORMATION
We Make it Simple
-
Post Installation
-
Material
-
Labor
For Every Material
Vinyl Warranty
We confidently stand behind every single vinyl fence we install offering a comprehensive warranty to both our current and future customers for peace of mind. If you find your fence is not covered by warranty we encourage you to reach out as we treat every customer like family and find it important to get Ridgeline installed fences functioning properly.
Lifetime Post Installation
Industry first lifetime post installation warranty protecting against issues such as heaving, warping, twisting, and leaning that may occur after your fence is installed. This warranty ensures that if such problems arise due to poor craftsmanship, Ridgeline will repair or replace the affected post(s) at no cost.
Material
We only install Homeland Vinyl products and provide our customers with their industry leading manufacturing warranty. This covers defects such as fading, chipping, peeling, and blistering. To view the full Homeland warranty click below:
Labor
Ridgeline offers a 5 year labor/craftsmanship warranty on every vinyl fence we install. This covers defects such as gate closure and locking mechanisms, picket gapping, and post caps coming loose.
Ornamental Steel Warranty
We back all of our ornamental steel fences we install offering a comprehensive warranty to our current and future customers for peace of mind. If you find your fence is not covered by warranty we encourage you to reach out as we treat every customer like family and find it important to get Ridgeline installed fences functioning properly.
Lifetime Post Installation
Industry first lifetime post installation warranty protecting against issues like heaving, warping, twisting, and leaning that may occur after your fence is installed. This warranty ensures that if such problems arise due to poor craftsmanship, Ridgeline will repair or replace the affected post(s) at no cost.
Material
We include a 5 year material warranty for our ornamental steel fencing. Ridgeline Fence and Deck is the manufacture and covers the electrocoated surface on all panels, posts, and gates to be free from cracking, peeling, chipping, blistering, or corroding under normal and proper usage.
Labor
Ridgeline offers a 5 year labor/craftsmanship warranty on every ornamental steel fence we install. This covers defects such as gate closure and locking mechanisms, loose bracketing, and post caps coming loose.
Ornamental Aluminum Warranty
We confidently back every single aluminum fence we install offering a comprehensive warranty to all our current and future customers for peace of mind. If you find your fence is not covered by warranty we encourage you to reach out as we treat every customer like family and find it important to get Ridgeline installed fences functioning properly.
Lifetime Post Installation
Industry first lifetime post installation warranty protecting against issues like heaving, warping, twisting, and leaning that may occur after your fence is installed. This warranty ensures that if such problems arise due to poor craftsmanship, Ridgeline will repair or replace the affected post(s) at no cost.
Material
For aluminum fencing we only install Antebellum Fencing products and provide our customers with their manufacturing warranty. This covers defects such as cracking, chipping, peeling, flaking, and blistering. To view the full Antebellum warranty click below:
Labor
Ridgeline offers a 5 year labor/craftsmanship warranty on every aluminum fence we install. This covers defects such as gate closure and locking mechanisms, panels coming loose, and post caps popping off.
Cedar Wood Warranty
We confidently stand behind every single wood fence we install offering an extensive warranty to our current and future customers for peace of mind. If you find your fence is not covered by warranty we encourage you to reach out as we treat every customer like family and find it important to get Ridgeline installed fences functioning properly.
Lifetime Post Installation
Industry first lifetime post installation warranty protecting against issues like heaving, warping, twisting, and leaning that may occur after your fence is installed.This covers the Grizzly Post behind the cedar cover board. This warranty ensures that if such problems arise due to poor craftsmanship, Ridgeline will repair or replace the affected post(s) at no cost.
Material
All our wood fences we install have steel posts which significantly extend the life of your wood fence. The cedar we use does not carry any warranty as it is a natural wood product that will split, check, warp, and weather over time. Our Grizzly Posts come with a limited manufacture warranty. To view the Grizzly Post full warranty click below:
Labor
Ridgeline offers a 5 year labor/craftsmanship warranty on every wood fence we install. This covers defects such as gate closure and locking mechanisms, improperly attached boards, and missing fasteners.
Warranty Exclusions
-
All warranty claims are subject to normal and proper use. Abuse and improper use is not covered.
-
Warranties do not cover damage caused by extreme weather, humans/pets, or acts of god.
-
Wind damage to gates not being properly latched or securely closed is not covered under warranty.
-
Ridgeline Fence and Deck at its sole discretion holds the right to determine if a warranty claim for labor/craftsmanship and post installation is to be covered and compensated for material and labor.
How To File a Warranty Claim
-
Take pictures of the problem you are having with your Ridgeline installed fence.
-
Email the photos along with a brief description to info@ridgelineMN.com.
-
If possible please provide year of installation.
-
Once we receive your claim and it is reviewed we will contact you to set up an appointment to either fix your issue or order replacement parts. Any reinstallations done under warranty will be at no charge.